La Felsinea is one of the first manufacturers of professional food processing equipment in Italy. Its origins date back to 1933 when the prestigious company was founded in Bologna. Over the years, La Felsinea has managed to remain at the forefront of the industry, thanks to its commitment to innovation and continuous product improvement. The well-known brand with the Garisenda and Asinelli towers has always marked products that stand at the highest levels of quality in this type of equipment.
Today, La Felsinea's offices and production are located in Piazzola sul Brenta, just a few kilometers from Padua, in a modern production facility of 3000 m2 and equipped with the most advanced technologies. In this facility (easily accessible from the Padua West motorway exit), superior products in terms of design and construction are born, where advanced performance is combined with ergonomic and aesthetically pleasing design.
The company's goal is to create increasingly effective 'tools of the trade,' equipment that assists those working in various fields such as catering, bars, food distribution, butchery, and meat processing to perform their professions accurately, efficiently, quickly, hygienically, and safely. In this mission, La Felsinea is guided by its ability to listen to and fully understand customer needs, identifying the most suitable solutions to meet them. The customer, with their input and suggestions, is the most valuable source of information and guidance for improvement. La Felsinea's product range, already extraordinarily extensive, is continuously developed and updated. Among the most successful products are the numerous equipment for butchery and meat processing: meat grinders (provided in both simple and combined grinder-mixer versions), mixers, stuffers, bone saws, knife sterilizers, dispensers, and more.
La Felsinea has also established a strong presence in the field of professional kitchen equipment and the catering industry in general, offering various models of cutters, vegetable slicers, potato peelers, graters, grill plates, toasters, blenders, milkshake makers, juicers, whipped cream dispensers, display cases, and more. The products are often provided in diverse versions, allowing each customer to choose the one that best suits their needs. Compliance with international regulations regarding hygiene and safety is an essential starting point for success in this sensitive sector, closely related to people's safety and health. In this regard, La Felsinea is at the forefront, ready to embrace every evolution and progress. Another strong point of the company is its prompt, competent, and effective customer service, provided in Italy and abroad through a network of highly selected dealers.
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La Felsinea - Quality Policy
La Felsinea's quality policy is based on the core principle of continuously striving for maximum customer and stakeholder satisfaction, respecting mutual expectations and needs. This is reflected in the high quality of its products and services, including after-sales service. LA FELSINEA pursues continuous improvement of its products and services, including through the systematic implementation of a Quality Management System compliant with the requirements of the UNI EN ISO 9001:2015 standard, developed to ensure the efficient and effective use of resources.
La Felsinea - Quality Policy
La Felsnea's mission is therefore to:
‐ Interpret and anticipate the needs of customers and other stakeholders, striving to translate them into products and services that best meet their needs.
‐ Continuously improve by designing and manufacturing innovative products in compliance with the mandatory regulations applicable in Italy and the various countries of destination of the goods.
‐ Ensure the availability of the resources and knowledge necessary to control processes through employee training and refresher courses.
‐ Set improvement objectives, monitoring progress and verifying the results achieved.
‐ Measure the results of its activities through generally direct indicators such as sales reports, sales analysis, customer loyalty measurement, survey questionnaires, and the collection of satisfaction reports.
‐ Ensure that the aforementioned indicators are relevant, adequate, and commensurate with market conditions and stakeholder expectations, updating them as necessary during the management review.
‐ Identify nonconformities and their causes, ensuring effective and timely responses.
Management is aware that quality is everyone's personal responsibility and commitment. It is committed to disseminating this policy, holding employees accountable for the importance of their contribution
to achieving the objectives, and recommends that all managers work to ensure that the objectives established in this document, those related to processes, and those periodically defined in the Management Review are achieved, emphasizing the importance of complying with the content and procedures of the quality management system adopted by the company.